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Excerpt from The 10 Basic Principles for E-Business Success

 

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Where the Internet (e-Business) can help every organization is in traditional business processes Traditional business processes are those processes that every business engages in:

 
 
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Customer/Supplier Support or After-Sales Service

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Procurement (i.e. purchase supplies)

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Internal administration structures (i.e. payroll)

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Information distribution

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Employee Recruitment

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Marketing/Advertising/Sales

 

Organizations can use e-Business solutions to make these traditional business processes more efficient. By leveraging innovative information technology, businesses will improve customer service, create efficiency gains and increase productivity levels. The savings accrued through efficiency and productivity gains (which are essentially "overhead" costs) translate to profit… in short, companies may realize more profit by using information technology (the Internet) as an efficiency tool, rather than by using it purely as a sales channel.

   
 
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