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Organizations can use e-Business solutions to make these traditional
business processes more efficient. By leveraging innovative information
technology, businesses will improve customer service, create efficiency
gains and increase productivity levels. The savings accrued through efficiency
and productivity gains (which are essentially "overhead" costs)
translate to profit
in short, companies may realize more profit
by using information technology (the Internet) as an efficiency tool,
rather than by using it purely as a sales channel.
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